What Is the Lifeline Program?

The Lifeline Program is a federal initiative aimed at making phone and internet services more affordable for low-income individuals and households. This long-standing program, managed by the Federal Communications Commission (FCC), helps eligible participants stay connected to essential services by offering a monthly discount on communication services.

Qualified households can receive a minimum of $9.25 off their monthly phone, internet, or bundled bill. Those living on federally recognized Tribal lands may be eligible for an additional $25 monthly discount, making the total benefit up to $34.25 each month.

Whether it’s contacting emergency services, applying for jobs, scheduling doctor appointments, or staying in touch with loved ones access to communication is not a luxury, it’s a necessity. That’s why Lifeline exists: to ensure no eligible household is left without a basic connection.

Who Is Eligible for Lifeline?

Lifeline Program

Lifeline is available to U.S. residents who meet specific income or program-based requirements. You may qualify if your household income is at or below 135% of the federal poverty guidelines, or if you or someone in your household participates in one of the following assistance programs:

  • Medicaid
  • SNAP (Food Stamps)
  • Supplemental Security Income (SSI)
  • Federal Public Housing Assistance (Section 8)
  • Veterans and Survivors Pension

If you live on Tribal lands, you may also qualify through these programs:

  • Bureau of Indian Affairs General Assistance
  • Tribal TANF
  • Food Distribution Program on Indian Reservations (FDPIR)
  • Tribal Head Start (if income-qualifying)

Each household is eligible for only one Lifeline benefit, whether it’s phone, internet, or a bundled service. A household is defined as any individual or group of individuals who live together and share income and expenses.

Even those living in homeless shelters, nursing homes, or using temporary addresses can apply provided they meet the eligibility criteria.

How To Apply for the Lifeline Program?

To get started, applicants should contact a Lifeline service provider in their area. Most providers will ask you to enter your ZIP code to display available services in your location.

You’ll need to show proof of eligibility, which may include:

  • A document showing enrollment in a qualifying program
  • A recent tax return or pay stub proving income level
  • Valid identification

Some states offer electronic verification through a secure national database. If that’s not available in your state, you’ll be required to upload or submit documents manually.

Once approved, you can choose from providers offering free or discounted cellphones, smartphones, or data plans under the Lifeline benefit. In some cases, bundled services with ACP (Affordable Connectivity Program) discounts are available too.

Final Thoughts

The Lifeline Program is more than just a monthly discount, it’s a lifeline to opportunity, safety, and connection. From seniors needing regular care to families with limited income, Lifeline is there to ensure access to essential communication tools.

If you or someone in your household receives Medicaid, SNAP, EBT, or other qualifying assistance, you may be eligible. Visit your nearest participating provider or check online to begin the application process.

By applying for Lifeline, you’re not just reducing your bills, you’re making sure you never miss out on the moments that matter.